Franchise Ownership Articles

Professional headshot of Right at Home franchisee Lance Austin Professional headshot of Right at Home franchisee Lance Austin

After 26 Years in the Military Veteran Lance Austin Found a New Mission with Right at Home


November 02, 2026 Voices of Right at Home
After 26 years of military service, Lance Austin was searching for his next mission. A family caregiving experience ultimately led him and his wife, Cynthia, to Right at Home and a new way to serve their community.
Image with the text “Tuesday Talk: Executive Update with Margaret Haynes” and two professional headshots side by side. Image with the text “Tuesday Talk: Executive Update with Margaret Haynes” and two professional headshots side by side.

Q4 Executive Update with Right at Home’s President & CEO Margaret Haynes


October 30, 2026 Voices of Right at Home
Right at Home President & CEO Margaret Haynes shares what prospective franchise owners should understand about the home care industry, local market research, relationship building, recruiting, and the commitment required to build a business.
A female senior Right at Home client is looking at her tablet set up at her desk while her female Right at Home caregiver is helping point something out to her A female senior Right at Home client is looking at her tablet set up at her desk while her female Right at Home caregiver is helping point something out to her

How Franchisors Can Deploy AI Without Losing the Human Touch


October 28, 2026 Technology & Innovation
AI can make franchise systems more efficient, but technology works best when it strengthens rather than replaces human relationships. Explore practical ways franchisors can use AI to reduce administrative work, uncover insights, and create more time for meaningful coaching and connection.
A female Right at Home caregiver is helping a senior female client use a tablet. A female Right at Home caregiver is helping a senior female client use a tablet.

How RightFocus Helps Right at Home Franchisees Turn Data Into More Closed Deals


October 23, 2026 Technology & Innovation
RightFocus gives Right at Home franchisees greater visibility into leads, conversions, sales activity and key performance metrics. See how owners use real-time data and benchmarking to uncover opportunities, coach their teams and turn insights into more closed deals.
Right at Home franchise owner, Dawn Hardenburg, smiling during an interview with Development Director, Jenna Gonser Right at Home franchise owner, Dawn Hardenburg, smiling during an interview with Development Director, Jenna Gonser

Meet the Owner: Dawn Hardenburg


October 19, 2026 Voices of Right at Home
Dawn Hardenburg never expected a career in healthcare or franchise ownership. Discover how a decade of learning the Right at Home business, strong mentorship, and a passion for serving others prepared her to become an owner.
Senior man speaking with a Right at Home owner about RightAssist technology Senior man speaking with a Right at Home owner about RightAssist technology

How RightAssist Can Help Franchisees Market Their Home Care Business


October 16, 2026 Technology & Innovation
RightAssist gives Right at Home franchisees a new way to communicate the value of technology-enhanced home care. Discover how it can support differentiation, family conversations, referral relationships, and local marketing efforts.
Professional Headshot of Brian Curtis and Jen Chaney Professional Headshot of Brian Curtis and Jen Chaney

Tuesday Talk: Ongoing Coaching Support with Brian Curtis


October 12, 2026 Training & Ongoing Support
Right at Home franchise owners don’t have to navigate business ownership alone. Learn how Business Performance Coaches provide strategic guidance, practical resources, and ongoing support to help owners build relationships, track performance, and work toward their goals.
Professional headshot of Carissa Reynertson Right at Home franchisee Professional headshot of Carissa Reynertson Right at Home franchisee

How Carissa Reynertson Is Building a Purpose-Driven Right at Home Franchise


October 09, 2026 Voices of Right at Home
After years in office management, Carissa Reynertson wanted work that felt more meaningful. She and her husband, Eric, found that purpose with Right at Home, building a senior care business rooted in family, community and service.
A male caregiver from Right at Home helping a senior male eat while sitting outside at a table A male caregiver from Right at Home helping a senior male eat while sitting outside at a table

What Does Franchisee Support Look Like at Right at Home?


October 07, 2026 Training & Ongoing Support
Right at Home franchise owners have access to ongoing support as their businesses evolve. From Business Performance Coaches and peer networking to data tools and AI resources, discover how the system helps franchisees stay connected, informed, and focused on growth.
Professional headshot of Right at Home Franchisee Shana Yu Professional headshot of Right at Home Franchisee Shana Yu

Meet the Owner: Shana Yu


October 05, 2026 Voices of Right at Home
After acquiring an existing Right at Home business, Shana Yu discovered that successful franchise ownership requires more than business experience. Learn how relationship-building, community involvement, and support from fellow franchise owners are helping her build a strong foundation for growth.

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