Franchising.com: Meet an Owner – Vishal Patel

In just over two years, Vishal Patel managed to grow his Right at Home business so successfully that he purchased a second territory.

When Vishal Patel finally opened the doors to his Right at Home in Highland Falls, New York in October 2021, it was the culmination of an almost two-year research and discovery period. Having started the process right before the pandemic hit, Vishal hit a few bumps in the road on his way to Right at Home franchise ownership, but nothing that could ultimately prevent him from joining the Right at Home family

Vishal has worked in the hospitality industry for over twenty years, having known even before attending college that he wanted to work with hotels. He’s found great success as a hotel franchisee over the years, working with many big-name brands, but discovered early on that Right at Home was unlike all of the others he had partnered with in the past.

A Different Approach to Franchises

“The support we receive is unmatched. Everyone is truly living the Right at Home mission,” said Vishal. “For us, at the office level, we see it all as a full circle: Omaha is trying to improve our quality of life as a franchisee, we are trying to improve the quality of life for our caregivers, and our caregivers are indeed improving the quality of life for our clients.”

Vishal aims to encourage all of his employees to live by those actions, with the sole purpose of improving the lives of others.

As a result, Vishal has been able to strengthen what he already considered to be strengths when it came to his approach to work and management.

“I’ve been managing people for over twenty years but have learned so much from Right at Home,” Vishal said. “I’ve changed my management style. I micromanage less; I’m trusting others more. I’m more engaged with what’s going on in my employees’ lives regardless of what’s going on at work. And I’m able to assign and walk away with confidence because my staff wants to do their best and perform to their greatest ability.”

Read the full article at Franchising.com where Vishal provides more information on the support Right at Home’s corporate team provided to him at every stage of the business. Visal also provides insight into the importance of effectively managing people to impact your business results.

Click here if you are interested in franchise opportunities in New York.