Franchising.com: Meet an Owner – Tony Fenno

Tony Fenno had never expected to be the owner of a Right at Home. In fact, it was his wife, Terri, who first purchase the franchise nearly 20 years ago.

Tony Fenno recalls his wife Terri purchased their first franchise nearly twenty years ago while he was working in pharmaceutical manufacturing.

“I owned my own business in northern New Jersey and would commute to and from Cincinnati every week,” recalled Tony. “Since I traveled so much and my wife needed help after chemo, a double mastectomy, and reconstructive surgery, we hired caregivers to be in the home with her.”

The extra care and help that Terri received from those caregivers had a huge impact on her. Once she was in remission and her children were in school full-time, Terri found an opportunity with Right at Home.

She purchased Right at Home Greater Cincinnati in 2004, and it has since expanded into three territories, one of which is in Northern Kentucky. By 2013, Tony had sold his company and offered to help Terri grow the business.

Tony knew that he brought additional strengths to the mix when he stepped in to help. He was able to look at operational challenges from a different perspective than Terri could. He also made a positive impact on both the top line and the bottom line by identifying ways to make improvements.

Read the full article at Franchising.com where Tony provides more information on the support Right at Home’s corporate team provided to him at every stage of the business. Tony also provides insight into the importance of effectively managing people to impact your business results.

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