Our Promises to Franchisees
We promise to make a difference in your business. We do this by providing you with proven systems, invaluable resources and support delivered by people with decades worth of relevant experience. Below is a snapshot of the Right at Home Support Model. Scroll below the chart to view the details of our comprehensive Franchisee Training & Support Program, as well as a video from our 2010 annual convention.
Initial Training
Right at Home provides the industry’s most comprehensive and robust training program delivered in two dynamic phases.
Phase One consists of two full weeks at our corporate office in Omaha, Nebraska. During this time, you’ll learn about the administrative and operational sides of the business. You’ll also learn about successful sales and marketing techniques. And you’ll receive detailed computer software instruction on our communication and invoicing systems.
Phase Two takes place at your place of business after you open, when we provide on-site guidance to help you establish successful daily routines to help grow and maintain your company.
Staff Development
It takes a special kind of person to deliver the care we demand for our clients, so we provide:
- Recruitment and selection systems that help you hire friendly, trustworthy caregivers.
- Training through Right at Home University, our free, proprietary, Web-based education program for caregiving staff.
- Extensive incentive and reward programs to keep your staff happy.
Ongoing Support
At every stage of your business development, you’ll have access to a team of experienced specialists that can help guide you through any situation.
RightStart Program
For the first 12-18 months, you’ll be included in our RightStart Program. You’ll have a single support person assigned to you who is dedicated to answering all of your initial questions as a new franchisee.
Strategic Support
After leaving the RightStart Program, we provide ongoing support. You’ll always receive personal strategic support that’s scaled to your individual needs and business size.
Accounting Support
Because the day-to-day management of finances is so critical, we have a team of specialists devoted to assisting you with payroll, taxes and our online business management tools.
Ongoing Training Opportunities
Right at Home provides numerous opportunities every year for our franchisees to receive additional training to run their businesses. These opportunities come at numerous times throughout the year and in several forms:
- Annual National Meeting
- Annual Regional Meetings
- Local Market Meetings
- Annual Strategic Planning Calls
- Periodic Conference Calls
2010 Annual Meeting
They are very supportive. They seem like they want you to succeed, and we’ve felt that way from the very beginning. During Discovery Day they really made you feel like they were a family…they were there to support you. You look back and you say I wouldn't trade this for anything right now. We are so thankful we have them as a support team.
Dave & Allison Aidinovich, Orland Park, IL
Become a Qualified Candidate.
Take the next step and gain access to in-depth information about the Right at Home franchise opportunity.
Ready to start the process?
Select this option to provide us with your basic contact information. A member of our franchise development team will call you to answer any initial questions you may have and lead you through the next steps in the research process.
Ready for all the details?
Select this option to fill out the Personal Profile form. After a brief phone conversation to verify your information, we will send you a secure link to access our Franchise Disclosure Document, which includes historic revenue and profitability details from our franchisees.