Next Steps

Potential Right at Home Franchisees follow a discovery process designed to provide everyone involved with the information needed to make an informed decision. During this process, we will both get the answers to the questions that we need answered to ensure we are the best fit for each other. You can count on us to be honest and forthright and we expect the same from you. After all, we hope we're going to be in business together for a long time.

During this process, we take the time to get to know you as a person – your background, your accomplishments and how senior care franchise ownership will help you reach your goals. We also give you the opportunity to get to know us as individuals and as a company. The whole process takes approximately 30-45 days.

Please click on a step to learn more:

STEP 1: INITIAL CALL

During our first call, we'll talk about you, your background, your family and your goals for owning a home healthcare franchise. We'll discuss the financial investment parameters and we'll verify that your desired territory is still available.

STEP 2: DAY-TO-DAY OPERATIONS OVERVIEW

This is an in-depth discussion of how a typical Right at Home office operates. We'll discuss:

  • Initial office setup
  • Staffing
  • Caregiver recruiting and training
  • Caregiver retention and incentives
  • Marketing
  • Client payments

STEP 3: PROPRIETARY BUSINESS TOOLS

During this step, we’ll discuss the business tools that our senior care franchise provides for franchisees, including those that assist in sales conversion, employee screening, reporting and key performance indicators (KPI).

STEP 4: TRAINING AND SUPPORT

This discussion includes an in-depth analysis of our RightStart Program, a support system that was developed for your first 12 to 18 months of being a Right at Home franchisee. We'll also discuss the ongoing support we provide for all of our franchisees, regardless of their time in business.

STEP 5: FRANCHISE DISCLOSURE DOCUMENT (FDD)

Once you complete the initial steps in the Research and Qualification Process, we'll send you our FDD via overnight and/or electronic delivery. The FDD contains everything you need to know about Right at Home as an elder care franchise, including a Financial Performance Representation (FPR) that provides a detailed summary of how our offices perform. Typically, we'll have two calls concerning the FDD. The first call helps ensure you can find the information you need. The second call answers your questions about the document and its contents.

STEP 6: FRANCHISEE VALIDATION

After we’ve answered your questions about the FDD, we’ll add you to our Validation List. You will now be able to speak with the people who may soon be your colleagues. You can ask the franchisees anything and get all of the information you need from someone who runs a home care franchise just like the one you’re considering. Of course, these franchisees’ time is valuable. So they’ll only answer your call once you’ve been placed on the Validation List. We provide this list to them daily, so there’s no delay once you’re ready to talk to them.

STEP 7: DISCOVERY DAY

Once you're comfortable with the FDD and have gone through Franchisee Validation, you'll have a phone interview with a member of our executive team. After that call, you may be invited to attend a Discovery Day at our Omaha, Nebraska world headquarters. On Discovery Day, you'll meet one-on-one with key Right at Home team members who will be responsible for assisting you in opening your in-home care franchise, helping you train your employees and supporting you in both the short-term and long-term operational phases of your business.

STEP 8: APPROVAL AND AGREEMENT EXECUTION

On the first business day after Discovery Day, we'll notify you of your approval status. If we decide together that it seems like a mutually beneficial relationship, we will guide you through the signing of documents and immediately start working with you on your pre-opening checklist. It may feel like the end, but it's actually just the beginning!

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The (Right at Home) franchise was attractive to me because there is a system in place, expertise of the corporate staff at my finger tips and support that they would provide to me anytime I picked up the phone. In addition to the corporate support, I also have the support of other Right at Home franchisees. They too will be able to give me advice and strategies that have helped them become successful. The wealth of knowledge at my fingertips is something you just can’t get outside of a franchise.

Lorette Oliver
Right at Home Franchisee
Temecula, CA

Lorette Oliver